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Delivery Coverage

Sterling Super Group

Trading Terms

trading terms


Claims, Shortages and Incorrect Goods

All goods must be checked off in the presence of the driver and be signed for as correct. Any shortages or incorrect goods must be notified to the driver at the time of delivery. Our driver cannot accept goods for return without prior authority and the appropriate documentation. Any unsatisfactory goods must be retained as delivered, for return and no split units will be accepted.

Minimum Delivery

A minimum order of £50.00 is required, orders below this value may be delivered, but are subject to a charge. We regret we are unable to accept orders below the value of £15.00.

Ownership of Goods

Goods delivered will remain our property until full payment has been received.


Cash Customers

All deliveries are strictly on a cash on delivery basis.

Credit Account Customers (must have been authorised by Bikolds Accounts Dept)

Terms of payment are: By direct debit on the 21st of the month following invoices. Other terms may be agreed subject to discussion and authorisation Failure to comply with these terms will lead to customers being returned to a cash on delivery basis. Interest will be charged on all overdue accounts at the cumulative rate of 2% per month.

Unpaid Cheques

Please note that an administration charge of £10.00 will be made each time a cheque has to be returned for payment and that future payments will only be accepted on a cash basis.

Please note that V.A.T is payable on items marked with a ‘B’ on invoices.

Units of Sale

All goods are sold according to units as shown. We regret that we cannot split units.


                                                                                             revised Sep-08