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customer services

You can contact Customer Services between the hours of 8am - 5.30pm.

Please telephone 01584 877866 and ask for Customer Services. Or email us at enquiries@bikold.co.uk and one of our team will get straight back to you.

If you would like to register for web ordering, please either; telephone us on 01584 877866 or click on the web ordering link at the top right of the page.

Frequently Asked Questions

Q. Do Bikold offer free deliveries?
A. Yes. Providing your order reaches a minimum delivery.

Q. What days do you deliver?
A. We deliver five days per week, Monday to Friday. Usually, depending on your distance from our depot, you should be offered a couple of delivery days per week.

Q. Can we come and collect from the premises?
A. Yes, we offer a collection service. You can either ring your order through and we can have it ready for you on arrival or browse through our product list and place your order in person with our telesales team.